Refund policy

RETURN POLICY

Last updated May 13, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.

RETURNS

 For change of mind or wrong size, all returns must be within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Slim Jim's Things

Attn: Returns

32 Woodside Common  

Christchurch, Canterbury 8025  

New Zealand  

Return shipping charges for change of mind or wrong size will be not paid or reimbursed by us.For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. For these exceptions, we will pay or reimburse the shipping costs.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from when we receive your item to process your return or exchange. We will notify you by email when your return has been processed.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

slimjimwow@gmail.com